Terms of Service

By using this website ("Service") you are agreeing to be bound by the following terms and conditions ("Terms of Service") with LicencePro - ABN 21 602 137 217.

Preconditions and Warranties

By booking a lesson through the LicencePro platform, the learner must be, and hereby warrants that:

• The learner is the holder of a valid Australian driver licence (learner licence or above) or an equivalent overseas licence that authorises the learner to drive on public roads (whether or not that permit is subject to other conditions) in the state or territory in which the learner intends to take a lesson
• The learner is 18 years of age or older, or if younger than 18 years, the learner’s parent or legal guardian has consented to the learner booking a lesson through the platform and the Terms of Service bind both the learner and the parent or guardian.

Relationship of the Parties

The learner acknowledges and agrees that:

• LicencePro operates as a platform, facilitating connections between learner drivers and licensed driving instructors. While we ensure all instructors listed are qualified and licensed, it is the responsibility of learners to conduct their own due diligence when selecting an instructor.
• Instructors act as independent contractors, not employees of LicencePro. Therefore, any agreement for driving instruction is directly between the learner and the instructor. LicencePro is not responsible for the actions, conduct, or services provided by instructors.
• LicencePro does not warrant the accuracy of information provided by instructors on the platform. While we strive to ensure quality and reliability, learners should verify instructor details to their satisfaction.
• Learners indemnify LicencePro against any claims or damages arising from their use of the Service, including but not limited to, interactions with instructors.
• Learners accept full risk in relation to their personal and property safety and security in booking and taking a lesson with an instructor.

Fidelity

The learner driver agrees to use the Service in good faith and not to do or omit to do anything that damages or may damage LicencePro’s reputation or business

Provision of Lessons

• All on-road lessons commence and conclude at the designated pick-up location, as mutually agreed upon during the booking process.
• A standard on-road lesson encompasses one hour, inclusive of both briefing and/or debriefing periods.
• Students are required to wear suitable footwear throughout lessons, with flat-soled, enclosed shoes recommended for secure fit and optimal pedal control.
• It's important to be prepared for your lesson 10 minutes before the agreed start time. Should you fail to arrive as scheduled, the instructor will wait for up to 15 minutes, during which any delay will be subtracted from your lesson's total duration. Arrivals beyond this 15-minute window give the instructor the discretion to cancel the lesson, in which case the full lesson fee will still be applicable.
• We strive to start all lessons on time and with the designated instructor. However, we cannot be held accountable for delays or instructor changes caused by unforeseen circumstances. Should such a situation affect the start time of your lesson, we are committed to providing the full lesson duration whenever possible. If delivering the full scheduled time isn't feasible, we will arrange for the lesson to be rescheduled to a more convenient time.
• You are required to follow your instructor's instructions and directions at all times, both before and during the lesson.
• Instructors reserve the right to terminate a lesson if:
  a. You engage in behaviour deemed reckless by your instructor, or
  b. You do not follow the instructions or directions given by your instructor, either before or during the lesson, or
  c. You fail to meet specific conditions of your license, such as the requirement to wear glasses or contacts.
  Should a lesson be terminated for any of the reasons mentioned above, you will be obligated to pay for the full cost of the lesson.

Account Terms

This page contains the most current version of the Terms of Service.

• Accounts registered by "bots" or other automated methods are not permitted and will be removed.
  
• You are responsible for all activity that occurs from your account.
  
• You agree that LicencePro can send you booking reminders, relevant information and other marketing via phone, SMS and/or email. You can opt out of any marketing.
  
• You must not post or submit false information to the Service.
  
• You are responsible for maintaining the security of your account and password. LicencePro cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  
• You must not use the Service for any illegal or unauthorised purpose. You must not use this Service to violate any laws in your jurisdiction, including but not limited to copyright laws.
  
• LicencePro has the right to suspend or terminate your account, refuse any current or future use of the Service, or any other LicencePro service, for any reason.
  
• Violation of any of the terms or general conditions may result in the termination of your Account.
  
• In the event that you breach these Terms of Service, or act in a way that puts the Service or any individual at risk, LicencePro has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other LicencePro service. Such termination of the Service will result in the deactivation of your Account.
  

 

Modifications to Services and Prices

• LicencePro reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  
• Prices of all Services are subject to change with or without notice.
  
• LicencePro shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
  

Vouchers

• Vouchers are non-refundable and cannot be redeemed for cash.
• Unused vouchers cannot be transferred between clients.
• Purchases containing multiple vouchers can be gifted to any number of people at the time of purchase.
• Vouchers are valid for 6 months from the date of purchase.

Fees

• Credit card security is implemented using secure SSL encryption on all transactions and processed using a secure, trusted, PCI compliant payment gateway and used by LicencePro for payment processing.
  
• All fees and transactions are in Australian Dollars.
  

General Conditions

• Your use of this website is at your sole risk. The website is provided on an "as is" and "as available" basis.
  
• You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website, use of the website, or access to the website without the express written permission by LicencePro.
  
• Verbal, physical, written or other abuse (including threats of abuse or retribution) of any LicencePro customer, employee, member, instructor, officer or external contractor will result in immediate account termination.
  
• You must not transmit any worms or viruses or any code of a destructive nature.
  
• You understand that LicencePro uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run.
  
• LicencePro does not warrant that (i) the website will meet your specific requirements, (ii) the website will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the website will be accurate or reliable, (iv) the quality of any products, websites, information, or other material purchased or obtained by you through the website will meet your expectations, and (v) any errors in the website will be corrected.
  
• You expressly understand and agree that LicencePro shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if LicencePro has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the website; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the website; (iii) unauthorised access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the website; (v) or any other matter relating to the website.
  
• The failure of LicencePro to exercise or enforce any right or provision of the Terms of website shall not constitute a waiver of such right or provision.
  
• You expressly understand and agree that LicencePro shall not be liable for any indirect, incidental, special, consequential loss, loss or corruption of data or exemplary damages, including but not limited to loss resulting from the use or the inability to use the website or the Service.